Information & FAQ

Can I exchange the wrong size/color?

We do not offer merchandise exchanges. You can place the another order for the right size/color, and submit a return request for the order of the wrong size/color.

Do you refund the delivery charge?

We don’t refund delivery charge for those countries outside the EEA (European Economic Area).

How long do I have to return?

You’ve got 14 days to start the return process from the day you receive it. Unfortunately we cannot accept returns after this time.

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